ESSENCE

With seating for only ten guests each evening, we need to work a little differently with our booking terms than other restaurants. Even a group of just two guests occupies 20% of our restaurant and although it may seem like a small number on the outside looking in, even a cancelation like this has a large impact on our economy.

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For this reason, we respectfully ask that you are sure you can attend your reservation before you proceed with the prepayment. As we cannot guarantee the opportunity to reschedule your booking to a date of your choice, unless we can find alterative guests to fill your places.

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In the event that you cannot attend your reservation please let us know as soon as possible as it will increase our chances of finding new guests. In the case that we are successful, you are free to choose any new date from the available places on our website.

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If we are not successful in replacing your seats you will receive a message via sms each time we get a new cancelation and offered to those places on a first come first serve basis.

 

You will receive this message indefinitely until you have found a replacement date, with this system there is always the opportunity of a new chance to visit no matter how short notice you provide.​​